Refund policy

At XOXO Tale, we want you to love your purchase! As a small business, we strive to provide the best possible products and service. Here's our return policy:

  • Eligibility: Returns are accepted for in-store credit only within 30 days of purchase. The item must be in its original packaging and unused.
  • Final Sale Items: All imperfect cases and apparel are final sale—no returns, exchanges, or credits.
  • No Refunds: Please note that we do not offer refunds (so please, TRIPLE check your device- thx bb) 

To initiate a return, please email us at hello@xoxotale.com with your order number and details. Our team will be happy to assist you!

Thank you for supporting our small business. Your understanding helps us continue creating products we love sharing with you. ❤️